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About Supernova Mechanical
Supernova Mechanical operates as an HVAC contracting business serving the Austin, Texas metro area. Based on available records, the company holds a service rating of 2.0 stars derived from two customer reviews, indicating limited market presence. The contractor appears to handle residential service calls with a focus on diagnostic assessment and part replacement, though specific licensing documentation and years in operation are not publicly available. Homeowners in Austin seeking HVAC or plumbing-related repairs will find this contractor among local service options, though the minimal review volume suggests this is potentially a newer or smaller operation in the competitive Central Texas market.
The company does not maintain a public website or documented partnerships with major HVAC equipment manufacturers. Without established brand certifications or specialized service offerings visible in available records, prospective customers may wish to request detailed scope-of-work descriptions and pricing breakdowns before committing to service calls. This approach allows homeowners to compare anticipated costs against published retail pricing for replacement components, ensuring transparency in billing practices.
Customer feedback documents specific service experiences that warrant attention. One reviewer describes a diagnostic visit where the contractor attributed low water pressure to a water softener without performing bypass validation, resulting in a $125 charge followed by a subsequent $80 repair by another contractor. Another customer notes markup concerns on parts procurement, indicating a preference for upfront cost disclosure before work commences. These individual accounts, while limited in scope, suggest value in clear communication regarding diagnostic findings, parts pricing, and recommended repairs before authorizing service.
What Customers Say
Both reviews cite pricing concerns: one reviewer reports a $125 diagnostic charge for a misdiagnosed issue that another contractor resolved for $80, while the second reviewer notes a $40 total markup on two parts without prior disclosure. The single 1-star review describes discontinued communication after the customer identified the actual problem. The 3-star review acknowledges service completion but flags the lack of upfront pricing transparency.
Services
Diagnostic Services
System assessment to identify HVAC or plumbing issues with written findings and recommended repairs.
Water Pressure Troubleshooting
Investigation of low water pressure including evaluation of softeners, regulators, and supply lines.
Part Replacement
Installation of replacement components including valves, faucets, and related hardware.
Residential Service Calls
On-site visits for residential HVAC and plumbing concerns in the Austin metro area.
Equipment Maintenance
Basic maintenance services covering common residential heating and cooling systems.