Swan Heating and Air

Swan Heating and Air operates as a family-run HVAC contractor serving the Austin metropolitan area and surrounding Hill Country communities, including Burnet and Marble Falls. The business is co-owned by Tim Swan and Molly Swan, who together bring hands-on expertise to every service call. With a rating of 4.0 stars from five customer reviews, the company has built a reputation for responsive residential heating and cooling solutions. The phone number (830) 613-6085 connects homeowners directly to the team's dispatch line.

What distinguishes Swan Heating and Air from neighboring contractors is their commitment to rapid response times. Reviewers consistently highlight the team's ability to arrive within hours of the initial call, a critical factor during Central Texas summers when AC failures pose immediate comfort and safety concerns. The company handles standard residential systems including cooling, heating, and thermostat installations, though specific manufacturer partnerships or specialized certifications are not detailed on their website.

Customer testimonials reveal specific scenarios demonstrating their service approach. Marsha Prather praised the team's ten-minute callback and one-hour on-site arrival for her heating issue. Claire Robertson described how the Swan team traveled to Burnet during the July 2025 floods to restore her AC function after floodwater compromised the outdoor unit, promising follow-up debris cleanup once conditions stabilized. Lawrence Ffrench's review documents less satisfactory outcomes with his new AC installation, citing wiring concerns and thermostat compatibility issues that required homeowner intervention. These varied experiences illustrate the range of residential calls the contractor handles.