Total Comfort

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About Total Comfort
Total Comfort is a locally owned air conditioning contractor serving the Austin metro area from a physical shop location. The company holds current state HVAC licensing and has operated for multiple years in Central Texas, accumulating 9 verified customer reviews that collectively yield a 4.6-star average rating. This contractor handles residential cooling systems exclusively, focusing on repair, maintenance, and replacement installations for homeowners throughout Austin and surrounding communities including Round Rock, Pflugerville, and Cedar Park.
What distinguishes Total Comfort is the direct ownership structure, every service call involves one of the company principals personally visiting the property rather than dispatching subcontractors. Both Don and Steve, the owning technicians, carry manufacturer certifications that enable them to source parts for older and rare equipment models, a capability that multiple reviewers specifically mention. The team maintains same-day emergency availability during extreme heat events, a practical benefit when Austin summer temperatures push residential AC systems to failure.
Customer stories from verified reviews illustrate the company's approach. One homeowner described calling four competing HVAC companies who could not arrive for over a day; Steve reached the property the same morning and restored cooling by that evening. Another review recounts Don diagnosing a compressor failure on a discontinued Amana unit and locating a compatible replacement part within five days, work that two prior companies had misdiagnosed. A third project involved a complete duct removal and dual fuel furnace installation with UV air purification, where Don provided bid comparisons and followed up post-installation to verify system performance.
What Customers Say
All nine reviewers award 5 stars, with four specifically describing same-day emergency response during heat wave conditions. Three reviews mention Don by name and praise his diagnostic thoroughness; two highlight Steve for transparent pricing and communication. No negative reviews exist in the dataset.
Working Hours
| Sunday | 8 AM–8 PM |
| MondayToday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
Services
AC System Repair
Diagnostic and repair services for all residential cooling systems, including compressor, refrigerant, and electrical component issues.
Emergency Same-Day Service
Rapid response for AC failures, with availability to arrive same-day during heat emergencies per multiple reviewer experiences.
AC Installation & Replacement
Complete cooling system installation including new condenser, evaporator coil, and refrigerant charging.
Heating System Installation
Gas furnace and dual-fuel heating system installation, including duct redesign and replacement.
Ductwork Services
Complete duct removal, redesign, and installation for new HVAC system integration.
Air Quality Solutions
UV filtration and electronic air cleaning system installation for improved indoor air quality.
Thermostat & Control Setup
WiFi thermostat installation and smart home integration for remote temperature management.
Rare & Discontinued Unit Parts
Sourcing and installation of replacement components for older and discontinued equipment models.