Totally Cool Heating & Air

Totally Cool Heating & Air has kept Austin residents comfortable since 1989, building on three and a half decades of local HVAC expertise. The company holds license TACLB863607E and operates Monday through Friday from 8 AM to 5 PM, with after-hours emergency service available by appointment. Based in Austin, this contractor serves the entire metro area including surrounding communities. The business carries a 4.7-star rating from 65 verified customer reviews, reflecting consistent service delivery across heating, cooling, and weatherization projects.

What distinguishes Totally Cool from newer competitors is their established network with utility partners. The company is a registered contractor for both Austin Energy and Texas Gas rebate programs, meaning technicians handle all the paperwork to qualify homeowners for available credits on insulation upgrades, duct sealing, and system replacements. This reduces the financial burden on homeowners pursuing energy efficiency improvements. Customers also appreciate the after-hours emergency availability, knowing they will not suffer through an Austin summer night with a failed AC system. The business maintains BBB accreditation, providing an additional layer of accountability for workmanship and customer service.

Customer reviews reveal the people behind the reputation. Anthony and his team recently completed a full HVAC ductwork and insulation retrofit for a reviewer, qualifying the homeowner for material rebates through the Austin Energy program. Raul led a challenging system replacement for a home with a 1983 HVAC unit, arriving on time, staying organized, and leaving the worksite cleaner than they found it. Shelly in the office manages communication, coordinating project timelines and ensuring homeowners receive updates throughout the process. One reviewer noted the crew made sure to restore air conditioning every evening before leaving, a consideration that matters during brutal summer heat.