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Claim This BusinessSouthwestern Comfort Air And Heat LLC has served Azle and surrounding Johnson County communities since establishing operations in the Dallas-Fort Worth metro area. With a current rating of 4.6 stars across 98 documented customer reviews, this family-oriented HVAC contractor provides residential air conditioning installation, repair, and maintenance services. The company maintains standard business hours seven days a week from 8 AM to 5 PM, including Sundays, which proves essential during extreme Texas summer temperatures when system failures demand immediate attention. Owner Kenny directly manages service calls and oversees technician deployments, ensuring accountability on every job.
Without access to the company's website content, specific brand partnerships or specialized certifications cannot be verified from publicly available data. Review references mention both standard replacement parts and newer system installations, though particular equipment brands or advanced qualifications like EPA certification or manufacturer specializations do not appear in the collected review material. The contractor operates as a general residential AC service provider handling common heating and cooling equipment commonly found in North Texas homes.
Customer narratives from verified reviews highlight Kenny and his technicians responding to time-sensitive situations. When Tina Gilbert's AC failed during the July 4th weekend, the team located a necessary part by the following Tuesday despite the holiday constraints. Shawn Terry described a scenario where knowledgeable technicians arrived within one hour of the initial call and completed diagnostic repairs in thirty minutes. In contrast, Diana Bugge's detailed review describes serious concerns about work quality, stating wires were left exposed and the system was not properly connected despite a significant investment. These competing accounts suggest homeowners should verify all work completion before payment.
Four of five sampled reviews award five stars, with three specifically naming Kenny or technicians as courteous, knowledgeable, and prompt. The one-star review documents concerns about improper installation requiring subsequent correction by another contractor. Across all reviews, response time receives consistent praise while work verification emerges as a critical consideration.
| Sunday | 8 AM–5 PM |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |
Diagnosing and repairing cooling system failures including refrigerant issues, electrical problems, and component replacements.
Installing new air conditioning systems including ductwork considerations and proper sizing for residential applications.
Performing tune-ups and preventive maintenance to extend equipment lifespan and maintain efficiency.
Addressing heating system repairs and maintenance, given the company's air and heat designation.
Same-day response availability for system failures requiring immediate attention, particularly during extreme weather.