Parsons Heating and Air, Inc.

Parsons Heating and Air, Inc. has earned a 4.6-star rating across 107 verified reviews while serving Ballinger, Texas and the surrounding Runnels County community. The contractor operates around the clock, every day of the week, offering residential and light commercial heating and air conditioning services. Customers describe the team as respectful, professional, and thorough, with multiple reviewers noting the company treats first-time callers like long-established clients.

The customer reviews consistently highlight rapid emergency response and transparent communication as defining qualities. Sage, Donnie, Bryan, Devin, and Spencer all receive individual recognition for patience, clear explanations, and technical expertise. Rather than rushing homeowners toward the most expensive solution, technicians present options and walk customers through what the problem is and why a particular repair makes sense.

Martha Bailey describes calling Parsons on a weekend during severe weather when her heat pump failed, with Sage arriving and restoring heat in record time. Bill Murphy notes Donnie bent over backwards to get his family is cooling system operational, treating a first-time customer with decades-long familiarity. Shannon Batko specifically mentions trusting the team around her children, a detail that speaks to the professionalism homeowners can expect inside their homes.