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Claim This BusinessSears Appliance Repair operates as an appliance service provider in Bastrop, Texas, holding a 4.3-star rating compiled from 111 customer reviews. The business maintains consistent daily availability from 6 AM to 10 PM, providing service seven days each week to residents throughout Bastrop and the surrounding Travis County area. This location functions as part of the Sears Home Services network, offering repair solutions for major household appliances including washers, dryers, refrigerators, and ovens.
As a Sears-affiliated service location, this contractor benefits from corporate-level parts sourcing and manufacturer warranties, enabling repairs on newer appliance models that independent shops might struggle to support. The extended evening and weekend hours accommodate working homeowners who cannot pause their schedules for weekday-only service windows. The business handles both in-warranty claims and out-of-warranty repairs, with diagnostic services determining whether coverage applies to specific malfunctions.
Customer experiences reveal inconsistent service quality depending on which technician arrives at the home. Reviewer Kimberly McDaniel described an encounter with technician Frank as dismissive and unprofessional during a washer and dryer service call involving a GE fabric softener compartment backup and excessive dryer noise. Conversely, reviewer Nick Stench noted that a second technician correctly diagnosed a failed motor in an aging dryer after an initial visit produced no resolution. Homeowners appear to receive more effective service when a follow-up appointment is scheduled rather than relying on the first dispatched technician.
Three reviews demonstrate a stark divide: satisfied customers praise the scheduling convenience and warranty processing, while dissatisfied reviewers cite technician professionalism as the primary failure point. Both negative reviews describe identical warranty limitations around noise-related dryer repairs, suggesting the service agreement excludes certain failure modes regardless of technician competence. No positive reviews were provided in the dataset.
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| ThursdayToday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Diagnoses water drainage issues, tub problems, mechanical failures, and electronic control malfunctions in washing machines.
Addresses heating failures, loud noise problems, tumbling issues, and motor or bearing replacements in clothes dryers.
Repairs cooling system failures, ice maker malfunctions, temperature control issues, and door seal problems.
Fixes heating element failures, temperature calibration issues, igniter problems, and electronic oven control repairs.
Diagnoses drainage problems, cleaning performance issues, leaks, and pump or spray arm malfunctions.
Handles manufacturer warranty claims including parts replacement and labor coverage for covered failures.
Provides paid diagnostic services and repair work for appliances no longer covered by original manufacturer warranties.