Firestone Complete Auto Care
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Claim This BusinessAbout Firestone Complete Auto Care
Firestone Complete Auto Care operates at 3407 Garth Rd in Baytown, Texas, serving the greater Baytown community including neighboring Mont Belvieu and Cedar Bayou. With 502 customer reviews generating a 3.7-star average rating, this established tire and automotive service center has built a local presence through weekday and weekend availability, operating from 7 AM daily with extended evening hours Monday and Saturday until 7 PM, and Sunday hours beginning at 9 AM.
As a Bridgestone tire dealer, Firestone Complete Auto Care offers direct access to major tire brands including Alenza luxury performance lines, backed by tire warranties. The Baytown location provides in-house tire decision guides helping customers select appropriate rubber based on vehicle specifications and size requirements, alongside standard services like oil changes, brake service, and battery replacement.
Customer reviews highlight technician interactions by name, including Liliainy who provided detailed explanations during a vehicle inspection and headlight replacement in January 2026, walking the customer through costs and processes. A contrasting October 2025 review describes dissatisfaction with wheel alignment work and steering wheel damage after service, with the customer noting escalation to corporate claims resolution.
What Customers Say
Of three recent reviews examined, one five-star testimonial specifically names Liliainy for exceptional service explaining costs and process, while two one-star reviews cite mechanical concerns including improper bolt tightening and steering wheel damage, with one customer escalated to corporate claims after requesting a manager.
Working Hours
| SundayToday | 9 AM–5 PM |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–7 PM |
Services
Tire Sales & Installation
Bridgestone tire dealer offering multiple brands, sizes, and performance categories including Alenza luxury lines with tire warranties.
Wheel Alignment
Computerized alignment services for standard and lifted vehicles, reviewed for addressing pulling and tracking concerns.
Tire Rotation & Balancing
Preventive rotation and balancing services included with tire purchases to ensure even wear patterns.
Vehicle Inspection
Texas state inspection services performed on-site, with technicians explaining procedures and associated costs upfront.
Headlight & Lighting Repair
Replacement and repair services for headlights and exterior lighting components verified during inspection.
Brake Service
Brake pad replacement, rotor resurfacing, and brake system diagnostics for passenger vehicles and light trucks.
Battery Replacement
Battery testing and replacement services with multiple battery options available for different vehicle makes.