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Claim This BusinessPlumbers911 Beaumont serves Southeast Texas homeowners from its base in Beaumont, operating under the category of plumbing contractor. With a 3.5-star rating compiled across 13 customer reviews, the company handles residential plumbing needs throughout the Beaumont metropolitan area and surrounding Jefferson County communities. The phone number (409) 287-9118 connects callers directly to the office, where staff assist with everything from routine maintenance to emergency repairs.
Customer feedback reveals a division in service experiences. Several reviewers praise the technical competence of the plumbers, noting they "know what they're doing" and can tackle complex problems. Positive reviews highlight fantastic service experiences and recommend the company to others needing plumbing assistance. The negative reviews center on communication gaps, including customers who report difficulty obtaining callbacks, never receiving promised bids for major work, and experiencing what one reviewer described as basic unprofessionalism in follow-through.
Specific scenarios from reviewer accounts include Jason Broussard's attempt to obtain a bid for new gas lines and a tankless water heater installation, an endeavor that stalled after the initial consultation. Breeanna Heiser's review describes an evening call about a bathtub water heater issue where promised same-day service never materialized despite multiple follow-up attempts. These accounts suggest a need for clearer communication protocols when scheduling service windows with customers.
5 of 13 reviewers award 5 stars, praising technical skill and problem-solving ability. However, 3 reviewers cite significant communication breakdowns, missing callbacks, unreturned voicemails, and unfulfilled service promises. No consistent technician names appear across positive reviews for contextualizing their experiences.
Diagnosis and repair of leaks, pipe breaks, and water pressure issues in existing home systems.
Installation and repair of traditional and tankless water heating systems for residential properties.
New gas line routing for appliances including water heaters, stoves, and heating equipment.
Clearing of clogged drains and sewer lines using professional equipment and techniques.
Installation of faucets, sinks, toilets, and other plumbing fixtures in existing or new construction.
Replacement of aging or damaged pipes, including repiping for older homes in the Beaumont area.