The Morgan
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About The Morgan
The Morgan is an apartment community in Bedford, Texas, comprising roughly 450 residential units. With a rating of 3.4 stars drawn from 416 tenant reviews, the property sits in the Dallas-Fort Worth metroplex and caters to renters seeking affordable housing in the Bedford area. The community offers standard apartment amenities including in-unit appliances, community spaces, and on-site management services.
This apartment complex differentiates itself through its amenity offerings, which include a fitness center, swimming area, and co-working spaces according to the website. The property emphasizes modern design with flexible lease terms and an application process facilitated through its digital platform. Tenants have access to standard maintenance services for their units.
Tenant reviews reveal contrasting experiences. One resident specifically names Berta, the apartment complex manager, praising her communication, organizational skills, and timely issue resolution, describing the overall experience as very positive. However, other reviews describe significant frustration with maintenance request follow-through, with one tenant reporting over 30 submitted requests that were either ignored or inadequately addressed. Another reviewer describes a vehicle towing incident involving a fire hydrant proximity issue.
What Customers Say
Of 416 reviews, the rating splits into enthusiastic praise for management responsiveness and sharp criticism of maintenance backlog and towing enforcement. Positive reviews cite specific staff members like Berta, while negative reviews focus on unresolved maintenance tickets and pest control issues.
Services
Residential Leasing
Apartments ranging from studios to multi-bedroom units with standard appliances and modern finishes.
Amenity Access
Fitness center, swimming pool, and co-working spaces available to all residents.
Unit Maintenance
Maintenance staff handles repair requests for plumbing, electrical, and appliance issues in individual units.
Property Management
On-site office staff manages leasing, tenant communications, and community matters.
Parking Management
Assigned parking with registration through the office; towing enforcement for violations.
Pest Control
Grounds maintenance including lawn care and periodic pest control services.
Virtual Tours
Digital property tours and photos available on the website for prospective tenants.