GMR Heating & Air LLC

GMR Heating & Air LLC serves residential and commercial clients throughout Carrollton, Texas, including neighboring communities such as Dallas, Addison, and Farmers Branch. With a combined review rating of 3.7 stars across three client assessments, the contractor has established a presence in the region responding to the area's demanding heating and cooling needs. The company operates Monday through Friday from 8 AM to 5 PM, providing standard scheduling windows that accommodate routine maintenance requests and pre-scheduled replacements.

What distinguishes this contractor is their willingness to respond to urgent situations regardless of hour. During a prolonged heat wave when daytime temperatures soared past 106 degrees Fahrenheit, the company dispatched a technician for a same-night inspection at 10 PM on a Friday evening. Their service model encompasses entire replacement projects from initial diagnosis through final installation, including coordination with insurance carriers for coverage determination and orchestration of specialized equipment such as cranes for rooftop condenser placement. The team handles documentation for insurance claims and ensures proper permitting and code compliance for new unit installations.

Customers have highlighted specific team members in their feedback. Lawrence Norton conducted the midnight roof inspection during extreme heat conditions and managed the insurance claim process until the carrier approved equipment replacement. Technicians Hector and Octavio performed a seven-hour continuous installation in sweltering conditions, with management following up personally afterward to confirm customer satisfaction. However, not all experiences have been uniform, as one client reported significant scheduling delays that resulted in appointment postponements exceeding twenty-four hours.