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Claim This BusinessJackson Supply Company operates as a retail air conditioning supplier in Carrollton, Texas, serving residents and contractors across the northern Dallas metro area. With a 4.4-star average compiled from five verified customer reviews, the family-owned outlet has built a reputation for rapid product fulfillment and knowledgeable staff assistance. The storefront maintains standard commercial hours Monday through Friday, closing on weekends to observe standard industry rest days.
The business distinguishes itself through streamlined counter service and a straightforward approach to equipment sourcing. Customers consistently highlight the quick turnaround between arrival and departure, with multiple reviews referencing efficient unloading processes and minimal wait times. The Carrollton location emphasizes clear communication, with staff members taking time to explain options and ensure correct part matching for specific system requirements.
Jeremy, identified by name in recent client feedback, represents the Carrollton team's commitment to professional interaction. Reviewers note his consistent politeness and willingness to walk customers through diagnostic observations, transforming what could be a confusing parts selection process into an educational exchange. This approach, combined with the company's emphasis on fast, accurate service, positions Jackson Supply as a practical resource for both immediate replacement needs and ongoing HVAC maintenance planning.
All five reviewers awarded 4 or 5 stars, with three clients emphasizing speed and efficiency as core strengths. The lone 2-star entry paradoxically praised Jeremy's professionalism, indicating dissatisfaction stemmed from factors beyond service quality.
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| ThursdayToday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
Counter retail for capacitors, contactors, fan motors, and Refrigerant R-410A tanks for homeowner system repairs.
Contractor-only bulk ordering for condensing units, RTU packages, and ducted split systems.
Retail refrigerant cylinder sales with certified handling documentation for licensed technicians.
Staff-assisted part identification using serial number cross-reference to manufacturer databases.
Arranged freight loading with documented weight slips and driver sign-off for contracted delivery runs.