Hal's Air Conditioning & Electrical, Inc. and 323 Plumbing

Hal's Air Conditioning & Electrical, Inc. and 323 Plumbing holds a 4.9-star average across 856 client reviews in Carthage, Texas. The business operates as a dual-trade contractor, delivering both plumbing solutions and electrical services from a single dispatch. Standard service hours run Monday through Friday from 8 AM to 5 PM, with Saturday offering around-the-clock availability for urgent matters. Carthage residents and surrounding Smith County property owners can reach the team directly at (903) 693-7451 to request service for residential plumbing repairs, electrical diagnostics, or climate equipment maintenance.

Customer reviews consistently highlight the team's capacity for rapid emergency response. One Carthage homeowner reported that Kerry arrived at their property within twenty minutes of the initial call, resolving the issue during after-hours conditions. Multiple reviewers specifically named Brandon and Hunter as the technicians who handled their electrical and air conditioning work, respectively, noting clear communication about repair processes and transparent pricing before work began. The business also maintains a presence in generator servicing, with at least one reviewer referencing maintenance on a Generac unit.

Reviewers repeatedly praised individual technicians for their professionalism and thorough explanations. A reviewer named Janet described the team's response during an ice storm, noting they came out on a Sunday to assess damage and completed repairs efficiently. Cathy Carter mentioned Hunter Royce returned for future maintenance visits, describing trust in the technician's ongoing care for her air conditioning system. The pattern across reviews shows customers receiving same-day or next-day service windows, with technicians who take time to answer questions and explain repair options before proceeding.