Moss Heating, Cooling & Plumbing
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About Moss Heating, Cooling & Plumbing
Moss Heating & Cooling operates as a fully licensed HVAC and plumbing contractor serving Colleyville, Southlake, Keller, Grapevine, and nearby Northeast Tarrant County communities. With an exceptional 4.9-star average across 290 verified Google reviews, the company has built its reputation on transparent communication, clean work sites, and technically rigorous repairs. Homeowners consistently praise the technicians for arriving within scheduled windows, explaining diagnostic findings in plain language, and respecting property throughout service calls.
What distinguishes Moss from neighboring contractors is their dual-trade capability combined with specialized equipment certifications. As a Lennox furnaces authorized dealer and Carrier air conditioning specialist, the company accesses manufacturer-direct replacement parts rather than relying solely on aftermarket components. Their indoor air quality division installs REME HALO whole-home sanitization systems alongside traditional media filters and humidifiers, a combination rarely offered by single-trade HVAC shops. Additionally, Moss maintains an in-house plumbing license, enabling seamless coordination when a furnace water heater shares infrastructure or a leak investigation requires both heating and piping expertise.
Customer testimonials repeatedly single out technician Nathan M. for same-day diagnostic visits during Colleyville summer heat waves when AC compressors fail without warning. Reviewer Jennifer B. described Nathan explaining furnace repair steps "clearly and completely" while Jenna W. noted colleague Brandon arriving ahead of the ETA, simplifying technical jargon into understandable terms. Keith H.'s review detailed a capacitor replacement that two other area contractors had misdiagnosed, a repair Nathan completed in a single service call. These scenarios illustrate why Moss advertises Nathan and Brandon by name on their review page: technical accuracy and respectful communication transform stressful system failures into manageable resolutions.
What Customers Say
Eight named reviews all award perfect 5-star ratings, with six explicitly mentioning technicians Nathan or Brandon. Four reviewers describe specific repair scenarios (furnace failure, capacitor issue, electric heating inspection, AC diagnostics), suggesting varied technical competence beyond routine maintenance contracts. No negative feedback appears in available excerpts.
Working Hours
| Sunday | Open 24 hours |
| MondayToday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Tune-Ups
Diagnostic visits include refrigerant level checks, capacitor testing, and evaporator coil cleaning before Dallas-Fort Worth summer heat arrives.
Furnace Installation & Repair
Authorized Lennox dealer providing new furnace installs, ignitor replacements, and heat exchanger troubleshooting for gas and electric units.
Heat Pump & Mini-Split Systems
Ductless mini-split installation for home additions, zone-controlled heating, and cooling without existing ductwork.
Indoor Air Quality Solutions
Whole-home filtration, UV sanitization lights, and humidity management addressing Colleyville pollen and seasonal moisture swings.
Plumbing Services
Licensed plumbing for water heater installs, slab leak detection, drain cleaning, and water softener installations.
Preventive Maintenance Plans
Annual service agreements covering filter changes, refrigerant top-offs, and multi-system inspections reducing emergency breakdown risk.