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Claim This BusinessTroy's Heat & Air LLC has anchored itself in Como, Texas as the neighborhood's independent heating and cooling specialist. The family-operated business maintains round-the-clock availability, meaning a technician answers your call any hour of any day, including holidays and weekends. Six homeowners have left perfect five-star feedback, collectively awarding this contractor a 5.0 rating that reflects consistent execution on promised service windows and transparent pricing throughout the job.
This contractor distinguishes itself through resourcefulness during parts shortages, a scenario that surfaces repeatedly in customer accounts. When a heater motor required replacement but no local supplier carried the component in stock, the crew installed a temporary motor to preserve the homeowner's warmth until the genuine part arrived. That same problem-solving posture extends to their diagnostic process: they run manufacturer warranty checks before recommending repairs, sometimes identifying coverage that offsets the homeowner's out-of-pocket expense entirely.
Austin Shields called during a bitter cold snap when the heater began short cycling, and Troy's team arrived despite hazardous weather conditions to diagnose the issue within the same visit. John Samson described how the technician addressed a walk-in cooler concern the following day while simultaneously resolving a separate air conditioning complaint on the same ticket. Each reviewer emphasized the technician arrived faster than expected, quoted rates below initial estimates, and treated the home as they would their own property.
All six reviews award five stars, with customers collectively praising three distinct qualities: rapid response during weather emergencies, lower-than-anticipated pricing, and diagnostic accuracy that resolved issues in a single visit. Three reviewers specifically mention the technician's punctual arrival despite weather or holiday timing, while two others highlight the team's willingness to install temporary solutions rather than leave residents without functioning equipment.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Blower motor diagnostics, temporary motor installation during parts shortages, and rapid response during cold weather emergencies.
AC diagnostics and on-site repairs for cooling systems not performing to specification, includes multi-unit safety inspections.
Servicing mini-split heads in standard and challenging locations, includingtiny homes and difficult access configurations.
Commercial refrigeration maintenance for small businesses, addressing temperature consistency and cooling capacity concerns.
System-wide inspections ensuring all heating and cooling components operate within manufacturer specifications.