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Claim This BusinessHatton Services AC & Heating operates as a licensed HVAC contractor headquartered in Conroe, Texas. The company has accumulated 24 customer reviews, all of which reflect a perfect 5-star rating, indicating consistent service quality and customer satisfaction. Serving the Conroe area and surrounding Montgomery County communities, the business handles both residential and light commercial heating and cooling needs. The team is known for accommodating urgent requests, including same-day service during extreme weather events, which speaks to their commitment to community responsiveness.
What distinguishes Hatton Services is their dedication to clear communication and transparent service. Multiple reviewers highlight that technicians take time to explain repairs in understandable terms, ensuring homeowners feel informed about their systems. The company maintains flexibility in scheduling, occasionally working weekends to accommodate customer availability. Their approach emphasizes thoroughness, whether installing a new AC unit or performing routine heating maintenance, each job receives attention to detail and a focus on long-term system performance.
Customer experiences reveal a pattern of technicians who arrive early when possible and communicate proactively. One reviewer specifically credits Cedric with providing relief during two separate heat events in 2021 and 2024, demonstrating ongoing expertise. Another customer mentions the team worked through Saturday heat to complete an AC replacement faster than expected. A third reviewer notes Mr. Hatton personally explained all completed repairs, ensuring clarity about the work performed.
Eight reviewers collectively rating Hatton Services give the company a 5-star average, with multiple clients noting they will continue using the business for future HVAC needs. Seven reviewers specifically mention the company's willingness to accommodate urgent schedules, work through extreme heat, or honor warranty commitments. Several customers call out individual technicians by name, including Cedric and Mr. Hatton.
Diagnosing cooling system issues, performing tune-ups, and repairing components to restore proper function.
Removing old cooling systems and installing new AC units, including complete setup and homeowner orientation.
Servicing heating systems including repairs and routine maintenance to ensure winter reliability.
Adding protective shutters and securing HVAC equipment ahead of severe weather events.
Evaluating existing equipment performance and identifying potential problems before they escalate.