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Claim This BusinessAC Wizard is a Dallas HVAC contractor with 192 reviews and a 4.1 rating — the review volume reflects years in business, and the rating reflects a company navigating the challenges of home warranty work alongside standard service. The company offers HVAC installation, repair, maintenance, air duct service, insulation, radiant barriers, and indoor air quality products, with a structured service framework that includes a Comfort Club membership program.
The company is led by Howard Daniels and Michael Hicks, with a named team visible on their website — a transparency approach that larger HVAC contractors often skip. Their service scope is broad: beyond standard heating and cooling repair, AC Wizard handles radiant barriers, insulation, and detailed HVAC code compliance — capabilities that position them for both standard residential service and energy efficiency upgrades.
A meaningful portion of AC Wizard's review base comes from customers referred through American Home Shield and other home warranty programs. This creates a specific dynamic: some customers report excellent service from technicians like Jonathan and Fuller (specifically named for being thorough and professional), while others describe frustration with warranty-related communication and authorization processes. The negative reviews largely center on home warranty coordination friction rather than technical failures.
For Dallas homeowners who choose AC Wizard directly rather than through a home warranty assignment, the company's technical capability and broad service range offer genuine value. Weekday and Saturday hours are available, with the caveat that weekend availability closes at noon on Saturday.
192 reviews at 4.1 reflects a company with real volume and mixed experiences tied largely to home warranty coordination. Technicians Jonathan and Fuller are specifically praised — Jonathan for being thorough, respectful, and knowledgeable; Fuller for resolving a problem after a different warranty contractor failed. Positive reviews describe efficient work and clear communication. Negative reviews center predominantly on warranty authorization and billing friction rather than technical quality.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | 8 AM–12 PM |