Andrews A/C And Heating

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About Andrews A/C And Heating
Andrews A/C And Heating serves residential and light commercial clients throughout Dallas and the surrounding metropolitan area. The contractor holds a 3.9-star rating drawn from eleven customer reviews, reflecting a track record of resolving heating and cooling emergencies for homeowners across neighborhoods from Lakewood to Preston Hollow. Customers consistently note the team's punctuality and clear communication, with one twenty-year client emphasizing the company's commitment to honest assessments and fair pricing.
The contractor differentiates itself through an approach that reviewers describe as fundamentally non-transactional. Multiple customers specifically mention that technicians do not recommend unnecessary repairs or inflate issues to increase invoice totals. This philosophy appears across reviews spanning several years, suggesting it reflects company culture rather than a temporary marketing position. The team maintains responsiveness that several reviewers characterize as exceptional, including same-day service for urgent calls and follow-up communications after completing repairs.
Customer accounts reveal specific service scenarios that demonstrate capability. One reviewer documented a technician arriving the same day, diagnosing an air conditioning failure within ten minutes, completing the repair, and performing a filter check before leaving. The same reviewer noted a follow-up call the following day to confirm continued operation, a touchpoint the customer explicitly valued. Another account describes the team as professional and reliable, arriving on time and communicating clearly throughout the service process. A separate reviewer specifically praised the company's willingness to explain findings without fabricating additional problems.
What Customers Say
Seven of eight detailed reviews award four or five stars, with common themes including honest assessments, same-day arrival during urgent calls, and follow-up communication after repairs. The single one-star review cites a miscommunication rather than technical competency. Five-star reviews highlight prompt service, fair pricing, and technicians who explain issues without recommending unnecessary work.
Services
AC Repair & Maintenance
Diagnosing and repairing air conditioning systems, performing tune-ups, and addressing cooling failures in residential units.
Heating Repair & Maintenance
Resolving heating system issues, performing winter readiness checks, and repairing furnace malfunctions.
System Diagnostics
Identifying underlying issues in HVAC systems through professional assessment and clear explanation to customers.
Filter & Component Check
Inspecting and replacing air filters, checking components during service calls, and performing preventive maintenance.
Emergency Service
Same-day response for urgent heating and cooling emergencies, including heat wave and holidayweek situations.
Commercial HVAC Service
Serving light commercial clients beyond residential properties, addressing business HVAC needs.
System Installation Consultation
Assessing system replacement needs without recommending unnecessary new installations.