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About Burleson Service Company
Burleson Service Company has earned a 4.9-star average rating from 39 client reviews, positioning them among the highest-rated air conditioning contractors serving the Dallas metro area. Operating since the early 2000s according to long-term customer accounts, this locally owned business specializes in residential and light commercial HVAC installations and repairs. The company handles projects ranging from new construction installs to retrofit upgrades for existing homes, including both standard split systems and mini split configurations. Property owners across Dallas and surrounding communities can expect personalized attention from principals Robert and Nancy, who remain actively involved in daily operations.
As a certified installer of mini split systems, Burleson Service Company offers flexible zoning solutions that allow homeowners to control temperatures room-by-room. The company distinguishes itself through direct owner involvement on service calls, with Robert personally responding to emergency requests even on Sundays. Their installation crews maintain exceptional standards for home protection during equipment swaps, with multiple reviewers noting careful treatment of furnishings and prompt remediation of any incidental damage. Commercial clients benefit from their rapid response capability, with one restaurant owner reporting complete system replacement within three days of initial failure.
Customer testimonials consistently highlight specific team members who delivered exceptional service. Technicians Carlos, Tony, and Freddy comprised the "A-Team" referenced by one reviewer for their knowledge and professionalism during a full-home installation. When one homeowner's air conditioning failed during an intense summer Sunday, Robert arrived the same day and restored functionality rather than simply recommending immediate replacement. Another reviewer described installation occurring during rainfall with the crew maintaining courtesy and thorough communication throughout. For a commercial kitchen, the team sourcing a replacement unit from El Paso prevented extended business closure, demonstrating willingness to go beyond standard service boundaries.
What Customers Say
Every reviewer awarded a perfect 5-star rating, with customers frequently using descriptors including professional, knowledgeable, honest, and reliable. Six of seven cited reviewers specifically named Robert as the owner who responded or performed the work, indicating unusually high principal involvement in day-to-day service calls.
Services
Air Conditioning Installation
Complete new system installation including standard split systems and mini split configurations for homes and light commercial spaces.
HVAC Repair & Maintenance
Diagnostic services, component repair, and seasonal maintenance tune-ups for all accepted equipment brands.
Emergency Service Response
Same-day or next-day response capability including weekend availability for urgent cooling failures.
System Replacement
Upgrade consultations, old equipment removal, and modern high-efficiency system installation services.
Commercial HVAC Services
Restaurant and light commercial facility installation and repair, including expedited turnaround for business-impacting failures.
Heating System Service
Heating repair and replacement services alongside cooling expertise, covering full annual temperature management needs.