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Claim This BusinessCactus Cooling and Heating is a licensed Dallas-area HVAC contractor serving residential clients across the metroplex, including neighborhoods in North Dallas, Plano, and Richardson. Founded in 2019, the company maintains strong standing with the Texas Department of Licensing and Regulation and has earned a flawless five-star rating from two verified client reviews. Their team specializes in diagnosing complex cooling system failures and recommending solutions that balance performance goals with homeowner budgets.
Without a detailed website or manufacturer partnerships documented, the company differentiates through direct technician expertise rather than branded equipment portfolios. Marcelino Hernandez, a senior technician, has earned notable client recognition for delivering what one satisfied customer described as ten-star quality work. The focus remains on honest assessments and transparent pricing, avoiding the upselling tactics that frustrate many homeowners seeking straightforward repairs.
Two recent client testimonials highlight specific service experiences. Zach Hamilton, a Dallas homeowner, praised Marcelino Hernandez for installing a new cooling system that exceeded performance expectations without inflated costs. Alex Halbert, another client, described the technician as super nice and appreciated the thorough answers to numerous technical questions posed throughout the diagnosis process.
Both client reviews award five-star ratings, with Marcelino Hernandez named directly by Zach Hamilton and acknowledged for transparency by Alex Halbert. Zero negative feedback appears across the two indexed reviews, reflecting consistent client satisfaction with communication and pricing fairness.
| Sunday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| ThursdayToday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | 8 AM–12 PM |
Diagnosis and repair of cooling system malfunctions including compressor failures, refrigerant leaks, and electrical component issues.
New cooling system installation for residential homes, including ductwork assessment and proper sizing calculations.
Maintenance and repair of heating units ensuring winter readiness for Dallas cold snaps.
Comprehensive system evaluations identifying root causes of inefficient cooling or heating performance.
Seasonal tune-ups designed to extend equipment lifespan and maintain efficiency ratings.