EG PLUMBING SERVICES LLC

EG Plumbing Services LLC operates as a licensed plumbing contractor serving homeowners across the Dallas metro area, including Richardson, Garland, and Plano neighborhoods. Founded in 2019 and registered as a Texas limited liability company, this family-owned business provides residential plumbing repairs, water heater services, and leak detection for typical Single-family homes up to 4 bathrooms. With a 4.2-star rating compiled from 19 customer reviews, the company handles standard plumbing calls ranging from toilet valve replacements to water heater diagnostics.

Customer reviews reveal some operational concerns worth noting. The owner personally conducts service calls but arrived without detection equipment for a leak investigation, leading to an incomplete repair. Another customer noted a younger technician was sent for a water heater assessment, raising questions about experience levels on dispatch. The company shows limited response to follow-up communications, with at least one customer filing formal complaints after unresolved disputes over service quality and billing documentation.

One customer (KaTascha Green) described a $370 toilet valve repair that failed within hours, resulting in overflowing fixtures and an unresolved underlying leak. Another caller documented frustration over promised invoices never delivered and repeated phone calls going unanswered. These scenarios highlight communication gaps that prospective clients may encounter when scheduling service appointments.