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Claim This BusinessEllis Air Conditioning & Heating has served Dallas homeowners for decades, building a reputation on honest diagnostics and fair pricing across 66 verified reviews that average 4.8 stars. The company maintains 24/7 availability for emergency calls, a critical feature in Texas summers when AC failures demand immediate response. Technicians service neighborhoods throughout the Dallas metro area, including Lakewood, Preston Hollow, and the Park Cities, bringing factory-trained expertise to every residential call.
Without access to the company's website, the full scope of their specialized certifications remains described only through customer feedback. Multiple reviewers reference specific brand expertise and equipment knowledge that suggests broader manufacturer partnerships typical of established Dallas HVAC firms. The consistent praise for thorough diagnostics and honest recommendations indicates a commitment to solving problems rather than upselling unnecessary work.
Customer stories reveal a team of named technicians who handle complex situations with care. Dickie Johnson identified a simple user error (unit switched off instead of filter light) that another contractor might have missed, while Jesse guided a customer away from services recommended by another company that she did not actually need. Rusty Manchen received multiple mentions for immediate problem diagnosis and reasonable pricing, demonstrating the technical skill and transparency that defines Ellis AC.
All 8 detailed reviews award 5 stars, with technicians Dickie Johnson, Rusty Manchen, Jesse, Sammy, and Mike earning specific praise. Customers consistently describe honesty, thoroughness, and fair pricing, key differentiators from contractor complaints typical in HVAC reviews.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic services, component replacement, and preventive tune-ups to restore and maintain system performance.
24/7 availability for sudden breakdowns, ensuring Dallas homeowners get rapid response year-round.
New AC and heating system installation with proper sizing and manufacturer-standard setup.
Evaluation of ventilation, filtration, and air handling to improve home air quality.
Thermostat installation, programming, and smart-home integration for optimal temperature control.