Firestone Complete Auto Care

Firestone Complete Auto Care operates on Montfort Drive in Dallas, serving the surrounding neighborhoods including Richardson, Garland, and Addison. The location holds a 3.7-star rating accumulated across 527 customer reviews, making it one of the more frequently reviewed tire and automotive service centers in the northern Dallas metro area. This franchise location provides standard automotive maintenance and repair services with particular emphasis on tire replacement, rotation, and related mechanical work.

What distinguishes this Dallas Firestone location is its connection to a national network spanning over 2000 service centers across North America. Customers report the shop handles state vehicle inspections, though review experiences suggest confirming specific service capabilities before arrival. The facility maintains standard weekend hours including Sunday operations, which accommodates residents who cannot visit during typical weekday business hours.

Reviewer Melissa Given notes she shifted her patronage to the nearby Spring Valley location after receiving inconsistent service information at this Montfort Drive branch, specifically regarding state inspection availability. Conversely, reviewer Karen Faustin praises technician Nikki by name for accommodating her small dog during a tire service appointment, highlighting a customer-centered approach that earned repeat business. However, reviewer Jupiter Rising documents a significant dispute over unexpected cost escalation from an initial $300 quote to $1700 for rustedlugnut extraction, ultimately resulting in the customer retrieving their vehicle.