Firestone Complete Auto Care

Firestone Complete Auto Care on Marsh Lane in Dallas has been serving the Lakewood and East Dallas neighborhoods since establishing its current location. The shop maintains a 3.9-star average across 423 customer reviews, with operating hours from 7 AM weekdays and Saturday, closing at 7 PM, and Sunday hours from 9 AM to 5 PM. Licensed to perform state inspections and vehicle maintenance across Texas, this Firestone franchise provides tire sales, oil changes, and routine service for residents navigating Dallas County vehicle registration requirements.

The Firestone location differentiates itself through direct access to the full Bridgestone tire catalog, including the Alenza luxury performance line and size-specific tire decision guides. Customers can purchase tire warranties and shop by vehicle type or specific tire dimensions. The shop maintains tire stock for common domestic and import applications, offering complementary mounting and balancing with purchases.

Customer reviews highlight technician Alex as consistently delivering personalized attention during state inspections and oil changes. Reviewer Frank Hoesel notes the convenience of dropping off vehicles and retrieving them after work, praising friendly contact throughout the service process. One reviewer documented an incomplete oil change scenario where the vehicle was left on the lift overnight without notification, a service failure that resulted in negative feedback and concerns about communication protocols.