Hedrick's Service Now

Hedrick's Service Now has anchored itself in the Dallas-Fort Worth community since 1989, building more than three decades of continuous service to homeowners across multiple cities. The company holds a perfect 5.0-star rating from 1,043 reviews, a rare achievement that speaks to consistent execution rather than marketing polish. Operating from Garland with a service area spanning Richardson, Plano, Carrollton, Mesquite, and beyond, this family-owned contractor handles the full spectrum of residential comfort systems including heating, cooling, and plumbing. Their service window runs Monday through Friday from 7:30 AM to 6 PM, with same-day availability for urgent calls.

What distinguishes Hedrick's from competitors is their StraightForward Pricing model, no verbal estimates or scope creep once work begins. They back every job with a 100% Satisfaction Guarantee, a promise reinforced by their Club Membership program offering priority scheduling and discounted maintenance visits. The company maintains in-house expertise across trades, handling everything from heat pump installations and ductless mini-split systems to trenchless sewer repairs and tankless water heater setups. Their website references a video library and blog, suggesting ongoing homeowner education as part of their service culture.

Reviewers consistently name specific technicians who exceeded expectations. Chris resolved an ongoing attic AC issue that previous diagnostics missed, while Ken arrived at Jeff Magee's home in under an hour during a heat wave to restore a non-functional cooling system. Alejandro and Erik completed a full furnace and AC replacement in under two days, reusing existing ductwork where possible. Truxton earned particular praise for transparency about pricing and thorough explanations, with one reviewer noting his respectful, courteous approach throughout the service call. The company owner, Pete, even followed up personally to help with a sprinkler issue that emerged the day after primary work concluded.