Hooper Plumbing & Air Conditioning

Hooper Plumbing & Air Conditioning has built a loyal client base across Dallas and the surrounding North Texas region over many years, holding plumber and HVAC contractor credentials that translate to a verifiable 4.8-star average across 445 reviews. The company operates Monday through Friday from 8 AM to 5 PM, providing residential service without weekend or after-hours coverage. Homeowners who have watched the company grow say Hooper feels less like a chain and more like a local shop that remembers your name and your address.

Seven of eight visible reviews award 5 stars, with customer language pointing to the same core appeal: Hooper tells you what you need instead of what costs the most. Christy Gadoci called about a leaking water heater at 9 AM and had a full replacement installed by 1 PM the same day. Jeremy Jacobs was quoted $3,300 by a competitor for a repair that Hooper resolved for $289, with Jonny and Preston finding the problem within 10 minutes of arrival. That pattern of second-opinion work and cost-conscious repair decisions shows up across multiple reviews as a defining trait rather than a one-time event.

Glenn Puddy identified Tracy and his crew by name, citing politeness, informative communication, and creative problem-solving that treated his home with genuine care. Susan Little received a proactive no-charge warning: Hooper diagnosed a city-flagged continuous leak as too small for their leak-detection system and advised waiting rather than spending money on a solution that likely would not work. That restraint, telling a customer not to pay for a repair, appears to be rare enough that it earned its own review.