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About Jack Theilen
Jack Theilen operates Jack Theilen Air Conditioning Limited Company from the Dallas/Fort Worth metroplex, serving both residential and commercial clients throughout the region since 2010. As the owner and master technician, he personally handles every job that carries his name on the service truck. The company has accumulated 54 perfect 5-star reviews, reflecting consistent quality work performed by someone who treats each system as if it were his own. Clients in neighborhoods across Dallas, Richardson, Garland, and Irving can expect the same thorough and fair assessment regardless of location.
What distinguishes Jack Theilen from larger HVAC operations is his refusal to default to replacement when repair makes sense. Reviewers consistently commend his willingness to conduct second opinions and find cost-effective solutions rather than automatically recommending expensive new installations. His background includes experience with a wide variety of systems, from standard residential split units to commercial rooftop packages handling larger loads. Customers note he explains every diagnostic finding clearly, so homeowners understand exactly what their system requires and why.
The testimonials reveal repeatedly that Jack arrives when response time matters most. One reviewer describes calling on a Sunday evening, and Jack stayed two hours completing repairs while explaining the system operation. Another shares how Jack identified a disconnected drain line while inspecting unrelated rodent damage, fixing it on the spot at a fair price. A third client mentions years of misdiagnosis by other technicians until Jack solved a persistent electronic issue others had abandoned. Stephanie R. notes Jack even contacted a manufacturer about a warranty issue he did not install, then coordinated the replacement.
What Customers Say
Every reviewer awarded 5 stars, with 54 of 54 references indicating fast response times. Three customers specifically mention same-day or weekend emergency service. Four reviewers highlighted fair pricing, with one explicitly noting a second-opinion scenario that saved half the estimated cost compared to a larger company.
Services
AC Repair & Troubleshooting
Diagnostic assessment and repair for residential and commercial cooling systems, including same-day emergency response.
New System Installation
Completeheating and air conditioning installation for new construction or system upgrades.
Seasonal Maintenance Tune-Ups
Annual maintenance services to prepare HVAC systems for extreme Texas seasonal temperatures.
Commercial HVAC Service
Multi-unit commercial systems including rooftop units and warehouse setups with multiple RTUs and split systems.
Second Opinion Evaluations
Alternative assessments when other contractors have recommended costly replacements or major repairs.