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Claim This BusinessJade Air, LLC has served the Dallas area since 1991, making it one of the longest-running family-owned HVAC contractors in North Texas. The company holds Texas Air Conditioning Contractors License TACLB 14472E and maintains a 4.8-star rating across 146 customer reviews. Operating 24 hours a day, seven days a week, Jade Air serves both residential and commercial clients throughout Dallas and the greater metropolitan area. The business is headquartered at 2243 Vagas Street in Dallas, and customers can reach them at (214) 923-7904.
What distinguishes Jade Air from larger corporate HVAC companies is their commitment to transparent, reasonable pricing and hands-on service. Since 1991, the company has built an inventory of parts including compressors, heat pump air conditioners, and thermostats, allowing technicians to complete most repairs in a single visit rather than waiting for ordered components. Their 24/7 emergency service means homeowners can call anytime, including during the extreme Dallas heat waves that push AC systems to their limits. The company also offers air duct cleaning services and provides customers with energy-saving maintenance tips during each service call.
Customer reviews highlight specific technicians who go above and beyond. When Ruel's AC failed during a summer heat wave, Gilbert walked him through troubleshooting steps over the phone and resolved the issue without a service visit needed. For Joe Hu's condo complex, Jade and Gilbert replaced two aging AC units from 2003, discovered additional system failures, and coordinated with neighbors while keeping costs reasonable. Eric performed the annual service on Carmen Mason's rental property, arriving on schedule, explaining the system thoroughly, and offering maintenance tips to prevent future issues.
146 reviews yield a 4.8-star average, with technicians Gilbert, Jade, and Eric repeatedly named for their diagnostic skill and honest communication. One negative review cites a transformer issue causing $1500 in damage, while positive reviews consistently mention reasonable pricing compared to larger corporate HVAC companies.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
and repair of residential and commercial AC systems, including capacitors, compressors, and refrigerant issues.
Gas valve inspection, fan control servicing, heat exchanger testing, and comprehensive heating system repairs.
Round-the-clock availability for urgent AC and heating emergencies, with same-day response for heat-related failures.
Replacement unit selection and professional installation when repairs are not feasible, serving both residential and commercial properties.
Professional air duct cleaning services to improve indoor air quality and system efficiency.
Annual service inspections, system tune-ups, and maintenance tips to extend equipment lifespan and prevent costly breakdowns.
Thermostat selection, installation, and calibration to optimize comfort and energy efficiency.