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Claim This BusinessAbout Mack’s Plumbing, TX LLC
Bradley "Mack" Robinson founded Mack's Plumbing, TX LLC in 2021 after spending two decades working for two of the largest plumbing companies in the DFW metroplex. Now operating alongside his two sons, whom he personally trained, the family-owned business holds a perfect 5.0-star rating from 141 reviews and serves residential and commercial clients across Dallas, Forney, Rockwall, Garland, Plano, Frisco, and Kaufman County. The company handles everything from minor fixture repairs to complete repiping projects, gas leak detection, and slab leak investigation, with same-day service often available for urgent calls.
What distinguishes Mack's Plumbing is the owner's commitment to transparency and quality craftsmanship developed over 20 years in the trade. Unlike contractors who simply patch problems, Robinson's team diagnoses root causes, including discovering underlying issues that other plumbers missed, saving customers significant repair costs on renovation projects. The company offers hydro jetting and drain snaking for stubborn clogs, tankless water heater installation and maintenance, sump pump services, and water filtration systems. All work carries a focus on honest pricing with no surprise charges, consistent across both the company's marketing and verified customer reviews.
Customer testimonials consistently highlight specific team members and their dedication. Robert earned praise for solving a complex repair-and-renovation project where other plumbers failed to identify the underlying problems, saving the homeowner substantial time and money. Bettie Hill noted the team arrived on time during a pouring rainstorm, the third company she had called, and resolved her plumbing issue quickly after two competitors left her stranded. Leland and his colleague arrived early, performed diagnostics, identified her issue as an HVAC routing problem rather than plumbing, and provided recommendations for trusted contractors. This combination of technical skill and honest guidance exemplifies the service-first approach that drives the company's perfect rating.
What Customers Say
All 141 reviewers awarded 5 stars, with customers frequently mentioning specific technicians like Robert, Leland, and the team members who arrived for service. Multiple reviews note the company diagnosed problems other contractorscouldn't resolve, while a few customers specifically praised honest pricing and transparent communication, both uncommon mentions in plumbing reviews.
Services
Water Heater Services
Installation, repair, maintenance, replacement, and tankless unit services for traditional and tankless water heaters with same-day diagnosis often available.
Drain Cleaning & Clearing
Hydro jetting, drain snaking, clogged drain repair, and drain cleaning using professional equipment including Roto Rooter services.
Pipe Repair & Repiping
Burst pipe repair, slab leak detection and repair, repiping services, and automatic water shutoff valve installation.
Gas Line & Gas Leak Services
Gas leak detection, repair, and new gas line installation with emphasis on safety for residential and commercial properties.
Sump Pump Services
Installation, maintenance, replacement, and repair of sump pumps to prevent basement flooding and water damage.
Water Filtration & Treatment
Water treatment systems, filtration installation, and water quality improvement services for whole-home protection.
Fixture & Shower Services
Shower installation and repair, garbage disposal repair, and general fixture maintenance across the service area.
Commercial Plumbing
Full plumbing services for commercial properties beyond residential work, including restaurants, retail, and office buildings.