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Claim This BusinessMax Air and Plumbing operates as a licensed plumbing contractor serving the Dallas metro Area and surrounding communities. The business maintains a 4.7-star rating compiled from 123 client reviews, reflecting consistent service delivery across residential and light commercial projects. While the company name suggests combined heating and cooling capabilities, available review data indicates specialized expertise in traditional plumbing repairs and installations. Technicians regularly respond to emergency calls throughout the greater Dallas region, including nearby communities such as Irving, Garland, and Plano.
The company distinguishes itself through transparent pricing practices and methodical diagnostic approaches. Customer feedback emphasizes that team members explain problems clearly before recommending repairs, sometimes identifying cost-saving alternatives like adjusting rather than replacing components. Review accounts describe workers wearing masks and maintaining distance protocols during service calls, demonstrating adaptability to evolving customer health expectations. The workforce includes multiple named technicians who build ongoing relationships with repeat clients.
Specific customer scenarios illustrate the hands-on nature of service delivery. One reviewer describes technicians Kenny and Kevin completing a two-day gas line replacement project while providing consistent updates to a newly relocated homeowner. Another account credits technician David with installing a water heater while opting to repair a circulator rather than install an unnecessary replacement. A third review highlights a same-day response to a water heater failure on short notice, with the technician providing a clear explanation of the problem before beginning work.
All five sampled reviews award five-star ratings, with four explicitly naming individual technicians (Kenny, Kevin, David, Jon) who handled their respective issues. Common praise themes include clear communication about problems and pricing, punctual arrival, and transparent cost recommendations that sometimes save customers money.
Certified technicians handle gas line leaks, complete replacements, and pressure testing to ensure safe operation.
traditional tank and tankless unit installation including permit coordination and venting configuration.
Diagnostic services for heating failures, temperature fluctuations, and pressure relief valve issues.
Available for urgent needs including same-day arrival for critical failures affecting daily routines.
Repair and fine-tuning of circulation pumps, valves, and connecting hardware without unnecessary part replacement.