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Claim This BusinessMetro Air Conditioning Heating & Services has served Dallas homeowners for decades, building a reputation on responsive 24-hour availability and transparent pricing. With 339 reviews holding a 4.8-star average, the company licenses and insures its technicians to handle residential cooling and heating systems across Dallas and surrounding North Texas communities. Whether it's a summer emergency or a scheduled furnace tune-up before winter, the team dispatches certified technicians to homes throughout the metro area, maintaining the kind of local track record that keeps customers calling back year after year.
What distinguishes Metro from competing contractors is a combination of tangible customer benefits rarely found in the trade. The company offers a membership program that sends proactive reminders for seasonal maintenance, along with a documented senior citizen discount that reviewers specifically mention appreciating. Technicians have installed zone control systems for customers with multi-story homes, demonstrating capability with advanced home automation equipment. Unlike contractors who focus solely on repairs, Metro stocks air filters and system components, allowing same-day resolution for common part failures rather than ordering from third-party distributors.
Reviewers tell stories that illustrate why Metro earns consistent five-star ratings. When James Hallahan's AC failed, another contractor quoted over $16,000 for a full system replacement; a Metro technician diagnosed the actual problem in minutes and saved the family 95% of that cost. Linda Middleton received a same-day visit during a breakdown, with the technician completing repairs and bringing her system into compliance within a single hour at a reasonable price. Technicians named Brandon and Frank appear across multiple reviews for their diagnostic skill and respectful, courteous approach inside customers' homes.
All 339 reviews tilt heavily toward five stars, with customers repeatedly praising same-day emergency response and diagnostic accuracy. Multiple reviewers highlight specific technicians, Brandon, Frank, and others, while mentioning the senior citizen discount and membership program as value-adds not found at every HVAC contractor.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic services, part replacement, and seasonal tune-ups keeping residential cooling systems running efficiently through Dallas summers.
Winter furnace maintenance, emergency heating repairs, and system inspections to ensure warmth during North Texas cold snaps.
Equipment replacement and new installation services for aging or failed HVAC systems, including zone control setups.
Stocked inventory of air filters and system parts enabling same-day repairs without waiting for third-party deliveries.
Zone control installations and smart thermostat compatibility for multi-story homes seeking customized climate zones.
Round-the-clock availability for breakdowns, with same-day dispatch for urgent heating and cooling emergencies.