Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessMid-Cities Metal Ducts operates as a specialized HVAC contractor serving the Dallas metropolitan area with a perfect 5.0-star rating across 25 verified client reviews. This team focuses on custom metal ductwork installations, delivering solutions that blend functional climate control with distinctive aesthetic design. Homeowners seeking the industrial farmhouse look turn to this contractor for exposed metal duct installations that become a finished feature rather than hidden infrastructure. The business is owner-operated, with Jacob Shipman managing projects personally alongside technicians like Ezekiel Garcia.
What distinguishes Mid-Cities Metal Ducts from typical HVAC companies is their dual commitment to visual impact and mechanical performance. Rather than concealing ductwork within walls, this crew fabricates and installs exposed metal systems that enhance contemporary interiors. Reviewers consistently note transparent project timelines, jobs complete within the promised window without unexpected delays. The team handles furnace diagnostics thoroughly, explaining repair versus replacement decisions in straightforward terms, and addresses ductwork issues as part of complete system service rather than treating only the immediate complaint.
Customers recount specific encounters that illustrate the company's approach. Patrick Throop described a complete furnace evaluation following a cracked heat exchanger diagnosis, with Jacob Shipman coordinating replacement scheduling around his availability and ensuring post-installation cleanup. Bradley Shipman appreciated rapid response during an AC failure, reporting Jacob arrived quickly and restored cooling without delay. Ezekiel Garcia's review highlights the team's communication practices, with project details explained clearly and timelines honored. These accounts reflect consistent follow-through on commitments made during initial consultations.
Eight reviewers contributed detailed feedback, with five specifically naming team members (Jacob Shipman, Ezekiel Garcia) and praising their communication and technical knowledge. Four customers mention specific problem resolution, furnace heat exchanger failures, AC breakdowns, thermostat configuration, indicating the team handles diagnostic challenges rather than routine maintenance only. All eight reviews award perfect 5-star ratings, with zero mixed assessments across the dataset.
Custom visible ductwork fabricated and installed as architectural finishes for industrial and modern interiors.
Heat exchanger diagnostics, component repair, and complete furnace replacement with professional installation.
Air conditioning troubleshooting, refrigerant service, and system restoration for residential cooling.
Existing duct system repairs, modifications, and adjustments discovered during service calls.
Thermostat installation, setup, and homeowner education on programmable temperature control systems.