Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessNew Covenant Plumbing Heating & Air Conditioning has earned a strong reputation across the Dallas-Fort Worth metroplex, including Richardson, Garland, and Plano neighborhoods. With 52 verified customer reviews averaging 4.2 stars, the company has operated for multiple years serving residential clients throughout the region. The business specializes in plumbing repairs, drain cleaning, and water heater services, maintaining consistency in their core trade despite their broader-branded name. Homeowners searching for dependable plumbing support often encounter this contractor through word-of-mouth referrals, reflecting established trust within the community.
What distinguishes New Covenant from neighboring contractors is their commitment to same-day service responsiveness, a policy explicitly noted in customer feedback. The company handles complex residential plumbing scenarios including main house cleanouts, gas line repairs, and complete drainage pipe replacements beneath foundational structures. Their technicians arrive with diagnostic tools and photographic evidence capabilities, allowing homeowners to visually understand identified problems before work begins. This transparent approach, combined with efficient turnaround on involved repairs like full-under-home pipe installations completed within single days, creates measurable value for homeowners facing urgent or involved plumbing failures.
Customer accounts repeatedly highlight specific service experiences demonstrating their reliability. Jennifer Lancaster described same-day arrival after discovering a gas line leak during foundation work, with complete gas line replacement finished the following day while coordinating with unrelated contractors on-site. John Stangohr documented an identical-day toilet installation response despite his repair request carrying no urgency, reflecting company policy prioritizing rapid client access. Technicians maintain professionalism throughout complex procedures, with reviewers noting courteous communication and thorough cleanup standards.
All three detailed reviews award 5 stars, praising same-day service response, transparent pricing, and technician professionalism. Multiple reviewers highlight complex residential repairs including gas line replacement and whole-home drainage work. The consistent theme across feedback emphasizes responsiveness and methodical craftsmanship.
Standard and complex toilet replacements, including same-day installation for retrofit scenarios.
Detection and replacement of gas line leaks, coordinated with other residential contractors.
Full under-home drainage pipe replacement, including seal verification and functional testing.
Installation of main house cleanout access points for improved plumbing maintenance.
Standard water heater repairs and replacements for residential systems.
Comprehensive problem identification using visual documentation and testing procedures.