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Claim This BusinessNTX Roofing Solutions operates from Dallas, Texas, delivering roof repair and replacement services to residential property owners across the metro area. With a near-perfect 4.9-star average drawn from 104 client reviews, the company has established itself as a reliable option for homeowners facing emergency leaks, storm damage, or aging roof systems. Serving neighborhoods including Lakewood, Preston Hollow, and surrounding Dallas communities, NTX Roofing Solutions typically dispatches crews within 48 hours of initial contact, handling projects ranging from minor patch repairs to complete roof installations.
What distinguishes NTX Roofing Solutions from typical contractors is their commitment to transparent documentation and flexible service approaches. Reviewers consistently note that technicians photographed existing damage, explained repair options in understandable terms, and provided written warranties on completed work. The team demonstrates patience with complex financing situations, including circumstances involving loan assumptions where extended timelines required temporary protective measures such as tarping damaged sections. This accommodating approach, combined with a stated willingness to work with insurance adjusters during claims processes, creates a service model tailored to homeowner peace of mind rather than simple transaction completion.
Homeowners sharing experiences with NTX Roofing Solutions highlight specific technicians who managed challenging situations. Heather Robinson described contacting the company on a Wednesday and receiving roof repairs by that Friday, addressing rotted wood discovered during her inspection. Juan C recalled how the crew placed protective tarps on his damaged roof during an extended loan assumption process that other contractors refused to accommodate. Karen Turbeville credited project supervisor Eliut Ramirez with coordinating a same-day roof replacement after meeting with her insurance company, while Tran T emphasized Eliut's consistent communication throughout the entire repair process, walking the household through each stage from initial assessment to final completion.
All four accessible reviews award 5 stars, with three customers specifically naming team members Eliut Ramirez and Carol as primary contacts. Three reviewers mention rapid response timelines, including a Wednesday-to-Friday repair turnaround and a same-day roof replacement. No negative reviews appear in the available sample.
| Sunday | Closed |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| ThursdayToday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
Free evaluation includes photographs of damage, documented findings, and explained repair options presented to homeowners.
Response typically within 48 hours; protective tarping available for temporary leak containment while permanent repairs proceed.
Full roof installation using high-quality shingles, with some reviewers reporting same-day completion for standard residential properties.
Structural replacement of damaged roof decking and supporting wood elements identified during inspection processes.
Company representatives meet with insurance adjusters, document damage for claims, and coordinate claim-related paperwork.
Temporary protective coverings installed on damaged roof sections to prevent additional water intrusion during extended repair timelines.