Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessPierce AC Services operates as a licensed air conditioning contractor serving the Dallas-Fort Worth metroplex, including Plano, Garland, and Irving neighborhoods. With 77 verified client reviews generating a 4.9-star average rating, the company hasbuilt a reputation for punctual arrivals and thorough diagnostic work. Multiple reviewers note the team's dedication to identifying root causes rather than applying temporary fixes, and several clients have returned repeatedly over multiple years.
What distinguishes this contractor from competitors is the structured approach technicians follow upon arrival: protective shoe covers, systematic inspection workflows, and photographic documentation of issues for client approval before parts are ordered. Technicians carry common replacement components like thermostats directly, preventing callback trips that other area contractors routinely require. The team maintains professional demeanor throughout messy attic work, with post-service cleanup included in standard service calls.
Customers reference specific team members who delivered exceptional results. Lee resolved a loose-wire issue in an attic AC unit within minutes of arrival, then sourced and installed a compatible thermostat from inventory. John and Nathan managed a full system replacement for another client, presenting multiple options and completing thorough cleanup afterward. Greg handled scheduling personally for urgent requests, securing same-week appointments.
Of 77 client reviews, 61 share five-star experiences praising on-time arrivals and root-cause diagnostics; one one-star review from Andy Simon cites a six-month-old installation with continuous heat operation. Five reviewers named specific technicians, with Lee, John, Nathan, Will, and Angel receiving individual recognition.
Full system installs with technical options presented upfront and cleanup of old equipment included.
Diagnostic assessments identifying root-cause failures like loose wires in attic units.
In-house stock of common thermostets enables same-visit replacements without callbacks.
Tune-up services coveringfilter checks, refrigerant monitoring, and electrical inspections.
Dust removal and material haul-away included with completed repairs.