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Claim This BusinessPierce & Son Air Conditioning has served the Dallas metro area since 1987, delivering heating and cooling solutions across Richardson, Garland, and Plano neighborhoods. This family-owned contractor holds state licensure and maintains an outstanding 5.0-star average across ten verified client reviews. Operating Monday through Friday from 7:30 AM to 4:30 PM, the team handles residential systems ranging from mid-range split systems to high-efficiency variable-speed equipment. Owner Mike Pierc e continues the legacy started by his father, now working alongside second-generation technicians who mirror his commitment to transparent diagnostics and fair pricing.
What distinguishes Pierce & Son is their parts-on-wheels approach that eliminates follow-up visits. Multiple reviewers recount technician Karl arriving with fully stocked service trucks, solving complex repairs in single appointments regardless of component availability. The team leverages supplier relationships to source generic OEM-equivalent valves and compressors, passing cost savings directly to clients rather than defaulting to premium pricing. Their service model emphasizes informed decision-making, technicians present cost, longevity, and efficiency trade-offs without steering toward the most expensive option. This .
Client narratives reveal why Dallas homeowners return season after season. During an early summer heat wave, technician Karl diagnosed and repaired a failed compressor capacitor within hours of the initial call, preventing a multi-day wait in sweltering conditions. Another reviewer described a heating system failure where Karl identified a faulty gas valve, sourced a compatible replacement from the truck inventory, and restored warmth the same day, all while explaining each repair step. The team maintains that urgency and clarity define their service philosophy, treating each call as urgent when families face temperature emergencies.
Ten reviews yield perfect marks, with four specifically praising same-day response during temperature emergencies. All five detailed reviews mention technician Karl by name, noting his diagnostic thoroughness and parts-on-wheels efficiency. Customers consistently highlight cost transparency and repairs completed in under an hour.
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| ThursdayToday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |