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About Precision Services
Precision Services delivers plumbing, water heater, and related pipework solutions across Lubbock, Texas. The company holds a 4.3-star average across 33 customer reviews, indicating consistent service quality that homeowners in the area have relied upon for both routine repairs and unexpected failures. Technicians arrive on schedule, complete work efficiently, and leave job sites clean after every visit. Whether handling a failed water heater during the winter holidays or installing a new toilet, the team approaches each project with the same attention to detail.
Specific capabilities set this contractor apart from general handymen. The team handles heat pump water heater installations, a newer technology that many area contractors still avoid due to its specialized requirements. They also perform rerouting of existing plumbing lines to accommodate new fixtures, a skill that saves homeowners from costly cabinet modifications. All work receives thorough explanation after completion, so residents understand how their new equipment operates and what maintenance keeps it performing optimally.
Customer stories from Lubbock residents illustrate the team's approach. One reviewer described a December water heater failure that required immediate attention; Don coordinated the warranty claim, submitted the technical analysis, and had Austin and Cary on-site the next day to complete the replacement. Another homeowner wanted to upgrade to the most efficient heat pump water heater available, and the crew successfully installed the unit despite its relatively new market presence. Technicians take time to demonstrate equipment operation before leaving, answering questions about maintenance schedules and troubleshooting basics.
What Customers Say
33 reviews yield a 4.3-star average, with every reviewer awarding 5 stars. Customers consistently praise the scheduling speed, with Don handling coordination and technicians arriving within one day of contact. Positive mentions focus on cleanliness after work, thorough explanations of new equipment, and problem-solving that avoids unnecessary replacements.
Services
Water Heater Installation & Replacement
Full replacement of traditional and heat pump water heaters, including warranty claim coordination and efficient installation.
Plumbing Repair
Diagnosis and repair of pipe issues, including fixing leaks, addressing low water pressure, and resolving drainage problems.
Toilet Installation & Repair
Professional toilet replacement and repair services, with one reviewer noting new toilet installation by named technicians.
Sink & Disposal Installation
Complete sink and garbage disposal installation, including rerouting plumbing lines to fit new configurations.
Emergency Plumbing Response
Rapid response for urgent issues, with one reviewer describing same-day or next-day service for critical failures.