Rescue Air and Plumbing

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About Rescue Air and Plumbing
Rescue Air and Plumbing has earned a 4.9-star rating across 3,781 reviews in the Dallas metro area, positioning itself as one of the most highly-reviewed HVAC and plumbing contractors in North Texas. The company operates around the clock, seven days a week, ensuring homeowners have access to emergency service whenever a pipe bursts or an AC unit fails during the intense Texas summers. Their service area spans Dallas proper and surrounding communities, where they handle everything from routine maintenance to complex system replacements.
What distinguishes Rescue Air and Plumbing from competitors is their membership program, which covers bi-annual maintenance visits and provides priority scheduling for subscribers. Multiple reviewers specifically mention the convenience of their text-based communication system for scheduling and updates, streamlining what can otherwise be a frustrating process. The company employs technicians who clearly invest in diagnostic clarity, explaining work before and after repairs, a practice that builds trust with homeowners unfamiliar with HVAC or plumbing systems.
The reviews reveal consistent praise for specific technicians. Max and Andre recently completed a maintenance visit for a five-year customer, noted for their politeness and thorough cleanup. Philip resolved a leaky toilet so efficiently that the reviewer described him as super fast while maintaining a cheerful demeanor. Derrick Posley earned a new membership signup by walking a customer through his AC diagnostic process step by step. Eric received recognition for transparent communication throughout an entire repair, while Dylan was described as excellent, polite, and knowledgeable by another reviewer.
What Customers Say
The overwhelming majority of 3,781 reviews award 5 stars, with technicians named in positive reviews including Max, Andre, Philip, Derrick Posley, Eric, and Dylan. Customers consistently mention the maintenance membership program, same-day response during emergencies, and the text-based scheduling system as key strengths. One negative review describes a water damage incident during a plumbing job, while positive reviews emphasize diagnostic skill, cleanup quality, and technician demeanor.
Working Hours
| Sunday | Open 24 hours |
| MondayToday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnosing and repairing air conditioning systems, including annual tune-ups covered under membership plans.
Heating & Furnace Service
Winter heating system repairs and maintenance to ensure reliable warmth during cold months.
Plumbing Repairs
Fixing leaky toilets, pipe leaks, and other plumbing issues with same-day service availability.
System Installations
Installing new HVAC units and complete system replacements for outdated equipment.
Membership Program
Bi-annual maintenance coverage with priority scheduling and discounted repairs for subscribers.
Emergency Service
24/7 availability for urgent HVAC and plumbing issues requiring immediate attention.