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Claim This BusinessAbout Southwest Appliance Repairs
Southwest Appliance Repairs operates as a family-owned appliance repair service based in Dallas, Texas, serving the Dallas-Fort Worth metroplex and surrounding communities since 2008. The company holds proper licensing and insurance coverage, providing residents of Dallas and nearby cities with repair solutions for major household appliances across all commonly available brands. With a current rating of 3.3 stars derived from three customer reviews, the company maintains an online presence through its website at sanantonioappliancerepairtx.com and can be reached directly at (817) 350-6033 for service inquiries.
What distinguishes Southwest Appliance Repairs from independent technicians operating without formal business infrastructure is their established institutional presence, including documented licensing and insurance that protects homeowners during service calls. Their service menu spans the full spectrum of major home appliances, from laundry equipment through kitchen and climate control systems, eliminating the need for customers to coordinate multiple contractors. The company emphasizes completing repairs within a single visit when possible, a practical advantage for busy households facing unexpected appliance failures.
Customer experiences recorded in reviews reveal both the capabilities and challenges present in this company's service delivery. Shay Gibbs described a positive encounter mentioning a representative who gathered detailed information about a refrigerator and freezer emergency in Southlake, properly sequenced diagnostic questions, and arranged a convenient service appointment, the technician arrived on time, demonstrated product knowledge, and finished the work efficiently in one session. However, other reviewers document recurring problems with scheduling reliability, including multiple no-show incidents and communication gaps that left customers unable to reschedule appointments.
What Customers Say
One of three reviews cites excellent same-day scheduling and efficient single-visit repair, while two reviews describe repeated no-shows, last-minute cancellations, or communication failures preventing rescheduled appointments. Customer sentiment splits between satisfied with technical competence and dissatisfied with reliability outcomes.
Services
Refrigerator & Freezer Repair
Thermostat replacement, seal repair, condenser cleaning, and sealed system diagnostics for all major refrigeration brands.
Washing Machine & Dryer Repair
Belt replacement, pump repair, drum bearing service, and heating element diagnostics for both electric and gas laundry units.
Dishwasher Repair
Drainage issues, spray arm maintenance, heating element replacement, and electronic control troubleshooting.
Oven, Range & Cooktop Repair
Temperature control calibration, igniter service, burner valve repair, and self-cleaning feature maintenance.
Air Conditioning Repair
Refrigerant handling, compressor diagnostics, capacitor replacement, and refrigerant leak detection.
Furnace & Heating System Repair
Ignition system service, heat exchanger inspection, blower motor repair, and thermostat integration.
Microwave & Ice Maker Repair
Magnetron replacement, turntable motor service, water line connection, and dispensing mechanism repairs.
Commercial Refrigeration
Service and repair of commercial-grade refrigeration equipment for business applications.