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Claim This BusinessStill Waters Plumbing operates as a fully licensed plumbing contractor serving the Dallas-Fort Worth metroplex, including Richardson, Garland, and Plano communities. The company has built its reputation through responsive service and transparent customer communication, evidenced by 637 verified reviews generating a 4.8-star average rating. Homeowners throughout North Texas trust this team for both routine installations and urgent repairs, with technicians arriving in marked vehicles and sending advance text notifications so residents can prepare for arrivals.
What distinguishes Still Waters Plumbing from typical service companies is their commitment to handling permitting logistics for customers. Rather than leaving homeowners to navigate municipal paperwork, their team pulls required permits directly, a convenience highlighted repeatedly in client feedback. Their expertise extends to whole-home water filtration systems, including Pelican brand installations that require specialized knowledge of whole-house filtration architecture. This focus on comprehensive water quality solutions represents a deliberate specialization beyond standard plumbing repairs.
Client testimonials reveal specific technician encounters that illustrate their service approach. Jeramie conducted a thorough consultation for a Pelican system installation, studying manufacturer documentation for thirty minutes before providing a detailed quote, an attention to detail that impressed the homeowner. For weekend emergency calls, Kyle has responded promptly, with the company sending advance emails containing technician photos and background certification information. These named technicians provide accountability and continuity that many homeowners specifically cite when recommending the company.
Positive reviews frequently mention permit handling and technician professionalism, while the single 1-star review cites estimate pricing as a concern. Customers calling during weekend emergencies consistently report fast response times with advance technician notifications.
Same-day response for weekend and after-hours water leaks, with advance technician notification.
Pelican brand filtration system design, permitting, and complete installation services.
Company pulls required municipal permits so homeowners don't handle paperwork.
Thorough system evaluation with technician review of equipment documentation.
Complete installation services for new plumbing fixtures and water treatment systems.