Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessThe Chill Brothers is a multi-market HVAC company with a Dallas presence, carrying a 4.5 rating across 398 reviews and extended operating hours from 7 AM to 9 PM on weekdays, 8 AM to 9 PM on weekends. The company offers a $2,000 HVAC buy-back program, indicating a structured approach to system replacement — crediting older equipment value toward a new installation. They advertise 2,000+ reviews and a 4.7 average across platforms.
The Chill Brothers covers AC repair, maintenance, and heating service with a sales and service model that includes door-to-door canvassing and proactive outreach alongside standard service calls. Multiple reviews specifically mention positive experiences with sales team members Jasmine, Sarah, and Phillip — a sales-active model that some customers appreciate for proactive communication and others find pushy.
Technical performance is generally strong: technician Mario performs thorough quality checks on newly installed units, J.J. provides professional service, and Ray is described as effective at presenting replacement options. The company's multi-market presence (including Austin operations) reflects a growing regional HVAC brand with significant operational infrastructure.
The 4.5 average reflects both the technical quality of the installation and service work and the mixed reception of the company's proactive sales approach. For Dallas homeowners comfortable with a larger, more commercial HVAC operator that includes active sales outreach, The Chill Brothers offers competitive pricing through the buy-back program and extended daily hours.
398 reviews at 4.5 stars reflects a company with strong technical performance and a proactive sales model that generates both positive and mixed reactions. Technician Mario is praised for thorough quality checks on new installations. Sales team members Jasmine, Sarah, and Phillip receive specific positive mentions from customers who appreciated the proactive communication. One reviewer notes a 3.5-star-worthy mixed experience, citing friendly, on-time techs alongside less positive aspects of the commercial service experience.
| Sunday | 8 AM–9 PM |
| Monday | 7 AM–9 PM |
| Tuesday | 7 AM–9 PM |
| Wednesday | 7 AM–9 PM |
| Thursday | 7 AM–9 PM |
| Friday | 7 AM–9 PM |
| SaturdayToday | 8 AM–9 PM |