The Hamilton

Property management company
2.7(438 reviews)
2525 Elm St, Dallas, TX 75226
The Hamilton

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About The Hamilton

The Hamilton operates as a property management company serving Dallas, Texas, with 438 customer reviews contributing to a 2.7-star rating. The community manages residential apartments and provides leasing services to tenants seeking housing in the Dallas metro area. Operating hours span Monday through Friday from 9 AM to 6 PM, with Saturday availability from 10 AM to 5 PM and Sunday service from 1 to 5 PM.

The property distinguishes itself through a current promotional offer providing half off security deposits and waiving administrative fees for new tenants. The website facilitates both resident and applicant logins for current tenants to manage their accounts online. The management team maintains a presence at the property to handle leasing inquiries and ongoing tenant concerns.

Customer reviews reveal mixed experiences with this Dallas property. One reviewer described a security incident involving theft from an apartment and expressed frustration with camera footage access. Positive reviews highlight staff members including Mario, who provided a thorough apartment tour, and management personnel Natalie and Ryane, who contributed to resident satisfaction. The maintenance team has responded to resident requests, though some tenants have reported concerns about apartment access and communication regarding incidents.

What Customers Say

Of three detailed reviews, one describes a security incident with unresolved camera footage questions, while two give five-star ratings praising specific staff members. Negative feedback centers on security and maintenance communication, while positive reviews highlight tour experience and community atmosphere.

2.7 · 438 reviews
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Working Hours

Sunday1–5 PM
MondayToday9 AM–6 PM
Tuesday9 AM–6 PM
Wednesday9 AM–6 PM
Thursday9 AM–6 PM
Friday9 AM–6 PM
Saturday10 AM–5 PM

Services

Apartment Leasing

Rental of one-bedroom and multi-bedroom residential apartments in Dallas.

Property Management

On-site management and maintenance services for residential communities.

Resident Account Access

Online portal for tenants to manage lease information and submit requests.

Maintenance Services

In-unit repairs and maintenance handled by the property maintenance team.

Security Deposit Options

Flexible move-in payment options including current promotional offers.

Community Amenities

Access to common areas and building features for residents.

Concierge Services

Building concierge assistance for residents and guests.

Frequently Asked Questions








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