Town East Heating & Air Conditioning

Town East Heating & Air Conditioning, based at 10215 Miller Rd. in Dallas, has served the DFW area for nearly 50 years. The company holds license TACLA 001103C and maintains a 3.7-star average across 43 customer reviews. They serve residential and commercial clients across Dallas, Mesquite, and Hawkins with around-the-clock availability, a convenience that proves critical during North Texas summers when daytime highs routinely exceed 100 degrees. As the business puts it, the goal has always been quality service at a fair price with the customer first, whether the job involves a new construction install or a weekday repair call.

Town East distinguishes itself through its commercial HVAC specialization and preventive maintenance programs for business properties. The company also handles warehouse heating repair, a niche that requires expertise most residential-focused contractors lack. Beyond new installations and replacements, their service menu covers AC repair, furnace repair, heat pump replacement, and duct leak remediation. With crews available 24 hours a day, seven days a week, the company is positioned to respond to heating and cooling emergencies without the delays that plague contractors with limited staffing.

Bill Walden credits Town East with resolving issues that two previous contractors claimed to have fixed but never did. After 25 years in the sweltering Dallas market, Walden says Town East replaced two aging AC units with great service and value and earned his long-term loyalty. Eileen L's review names Kirby specifically, noting his competitive Carrier quote and thorough installation standards. Town East's crew arrived on schedule, verified attic ductwork for leaks, and completed the job without callbacks. Two reviewers, however, flagged billing practices: Bee L was surprised by a $155 service charge for a simple Freon top-off, and Lisa A says a commercial job quoted at over $2,200 was ultimately refused after three weeks of delays.