Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessTrinity Commercial Equipment Repair, LLC operates as a commercial-focused appliance and refrigeration contractor based in Dallas, Texas. The company maintains active service contracts with major national chains including Cracker Barrel, McDonalds, Pizza Hut, and KFC across the DFW Metroplex, extending coverage to health care facilities, colleges, schools, golf courses, and social clubs. While the business does not display verified licensing credentials or year-founded data in public records, its operational presence suggests established market tenure through recurring commercialclientele. Customer review compilation reveals a 2.3-star aggregate rating derived from three documented client experiences, indicating limited sample size for comprehensive performance assessment.
The company distinguishes itself through factory-trained technician deployment and round-the-clock emergency response capabilities tailored to commercial kitchen environments. Service offerings span commercial kitchen equipment, commercial refrigeration systems, commercial HVAC, and warewash solutions, all supported by preventative maintenance programs. Technical expertise reportedly encompasses specialized diagnosis of compressor issues and related refrigeration failures, with stated capacity for addressing complex equipment challenges faced by facility managers in food service operations.
Client narrative accounts from local reviewers highlight specific service encounters. John Alexandrides, a facility owner cited in company materials, describes straightforward pricing structures alongside technician conscientiousness during service calls. Negative review documentation from Sabrina Garza references billing disputes involving near-$1,000 amounts with alleged confirmation delays, while Tobye Wojcik recounted overtime charge disagreements following field technician interactions, illustrating the variance in customer experience consistency.
Review sentiment divides sharply across three documented experiences: one five-star rating praises fair pricing and technician professionalism, while two one-star reviews cite billing disputes, unauthorized charge implementations, and communication failures resulting in discontinued client relationships. The disparity suggests inconsistent service delivery standards warranting prospective client verification.
Full-service repair, installation, and preventative maintenance for commercial kitchen appliances and cooking equipment.
Repair, installation, and preventative maintenance for walk-in coolers, freezers, and refrigeration units.
Heating, ventilation, and air conditioning system maintenance and emergency repairs for commercial facilities.
Commercial dishwasher and warewashing equipment maintenance and repair programs.
Scheduled maintenance agreements designed to reduce emergency breakdowns and extend equipment lifespan.
24/7 priority dispatch for critical equipment failures affecting food service operations.