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Claim This BusinessUnited States Home Services operates as a licensed HVAC contractor and plumber serving the Dallas-Fort Worth metroplex, including Carrollton, Irving, and Addison. With a perfect 5.0-star rating across 1,752 verified customer reviews, the company has built a reputation for reliability in one of Texas's most demanding climates. The business maintains 24-hour availability, seven days a week, ensuring residents never face heating or cooling emergencies without support. This level of responsiveness reflects the company's commitment to treating every service call as a priority, regardless of the hour or complexity.
The company distinguishes itself through a comprehensive service model that addresses multiple home systems under one roof. Beyond traditional HVAC repair and installation, United States Home Services handles plumbing repairs, tankless water heater installations, attic insulation upgrades, and water filtration systems. This multi-trade approach eliminates the need for homeowners to coordinate multiple contractors when addressing different household systems. The company also offers financing options, making significant system replacements more accessible for Dallas homeowners facing unexpected equipment failures.
Customer reviews consistently highlight specific team members who deliver exceptional service. Jeff earns praise for his clear communication and professionalism, taking time to explain every step of the repair process. Angel and Nick have helped homeowners reduce utility bills by more than 60% through efficient system installations. Brandon is recognized for his honesty and transparency, providing customers with all information needed to make informed decisions about costly repairs. Allen completed detailed electrical work with careful planning rather than rushing through assignments, demonstrating the company's investment in quality workmanship.
All seven recent reviews award five stars, with customers specifically naming technicians Jeff, Angel, Nick, Brandon, Allen, Kevin, and Carlos. Multiple reviewers mention significant savings on utility bills following new system installations, with one customer reporting a 60% reduction. No negative reviews appear in the sampled feedback, and customers consistently praise technician honesty and transparent communication.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
System diagnostics, refrigerant repairs, capacitor replacements, and seasonal tune-ups to extend equipment lifespan and maintain efficiency.
Complete system replacements and new installations using proper sizing and efficiency ratings for Dallas climate demands.
Leak detection, pipe repairs, fixture installations, and drain cleaning services.
On-demand water heating solutions that eliminate wait times and improve energy efficiency.
Insulation assessments, upgrades, and energy efficiency evaluations to reduce heating and cooling costs.
Whole-home water filtration system installations to improve water quality throughout the property.
Safe electrical modifications and upgrades completed with proper planning and permitting.