Whipple A/C Services

Whipple A/C Services operates as a family-owned cooling contractor serving Dallas, Fort Worth, and the surrounding North Texas metroplex. Owner Tony Whipple handles service calls personally, drawing on experience gained through decades working in the region's demanding climate. The company maintains a B121 license and holds certifications from major equipment manufacturers including Rheem and Comfortmaker. Across six verified client reviews, the business carries a 3.7-star average rating, reflecting a mix of highly satisfied customers and those reporting unresolved warranty disputes.

The contractor specializes in residential split-system replacements, including heat pump installations rated up to 5 tons. Service agreements cover both new construction and retrofit projects across single-family homes. Tony Whipple manages all aspects of each job, from initial load calculations to final equipment startup, rather than delegating to subcontracted crews. The company provides written warranties on labor and equipment, though several reviewers note challenges securing warranty service after payment cleared.

Two reviews describe specific service experiences worth examining. TS Rawlins praised same-day turnaround during a summer home sale closing, noting competitive pricing compared to three other area estimates. Gary Shaw documented persistent noise complaints following a 2016 dual-unit installation at separate properties, requiring multiple callbacks. PAMela Dixon-Faught reported a refrigerant leak on a 2013 Rheem heat pump and alleged no warranty response after multiple contact attempts over three days during a triple-digit heat wave.