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Claim This BusinessTexas Air Control Heating and Air Conditioning has earned a perfect 5-star rating across 25 verified reviews in Denton, Texas. The company, led by Hugo Torres, provides residential heating and cooling services throughout the greater Denton County area. Customers consistently praise the technician for his diagnostic precision, transparency in pricing, and respectful treatment of homes and property. The company handles new system installations, emergency repairs, and routine maintenance for all major HVAC brands.
What distinguishes Texas Air Control from other area contractors is Hugo Torres himself, reviewers repeatedly describe him as the most professional repair technician they have ever welcomed into their homes. He arrives on schedule, takes photographs throughout the service process, and sends clients detailed receipts with visual documentation. Several reviewers specifically mentioned he fixed Nest thermostat issues during service calls that were unrelated to the primary HVAC repair, going above and beyond without extra charges. The business has handled complex repairs that other contractors could not resolve, including sourcing hard-to-find evaporator coil replacements quickly for urgent situations.
Customer stories reveal the depth of service this contractor provides. Robert Kaulay described how Hugo replaced a heat pump motor on a Sunday afternoon, restoring heating during cold weather. Juan M called for a second opinion on an overheating system and Hugo identified the root cause immediately, cleaning the unit on the spot rather than recommending costly replacement. Mike and Sandy Wilburn specifically noted Hugo explained every step of the repair process and completed exactly what he promised, a contrast to experiences they had with other contractors.
All 25 reviewers awarded 5 stars, with Hugo Torres mentioned by name in every review that includes technician identification. Multiple reviewers note same-day or Sunday emergency response, and several describe the company as their go-to for all future HVAC needs after initial service.
Diagnosing and repairing cooling system issues including overheating, cleaning condensers, and replacing failed components.
Heat pump repairs including motor replacement, system heating restoration, and emergency heating service.
New HVAC system installation for residential properties in the Denton area.
Nest thermostat troubleshooting and repair, including issues unrelated to primary HVAC problems.
Routine tune-ups and cleaning services that extend system lifespan, with documented service records.