Locke Supply Co - #174 - Plumbing Supply

Locke Supply Co has served the DeSoto area for decades as a trusted plumbing and HVAC parts distributor, earning a 3.8-star rating from 100 reviews. Located at 1720 N. Hampton Rd., the store stocks professional-grade components that big-box retailers simply do not carry, from voltage-specific breakers to custom-matched HVAC connectors. Homeowners arriving with a failed compressor motor or water heater igniter typically find what they need here when other sources came up empty. The company also maintains contractor accounts offering exclusive pricing, Net-30 invoicing, and dedicated sales staff who understand loading dock schedules and job site timelines.

What distinguishes this supplier is its commitment to getting the correct part on the first trip. Staff use in-store multimeters and component testers to verify returned items against customer specifications, a step reviewers explicitly credit for saving costly misorders. The BillTrust online platform lets registered contractors place orders, track invoices, and access real-time inventory without waiting on hold. Mobile app users report appreciating push notifications when ordered items arrive, preventing unnecessary trips to the will-call desk. The design center showcases emerging fixture technologies for builders considering upgrades during renovation projects.

Reviewers like Branson Winslett describe walking out with verified parts within fifteen minutes of arrival during summer heat waves, while Robert Eden praises the phone team's ability to locate obscure igniter assemblies before he drives over. Not every experience proves seamless, one longtime customer reported spending $1,400 after receiving a mismatched electrical component, but the majority of five-star reviews cite correct-part-at-competitive-pricing as their reason for returning.