W&B Service Co

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About W&B Service Co
W&B Service Co operates as a refrigerated transport specialist serving commercial fleets and owner-operators from its Duncanville, Texas headquarters. The company holds a 4.7-star rating compiled from 350 client reviews, reflecting consistent service quality across its operational footprint. This contractor maintains service centers in Duncanville, Fort Worth, Houston, San Antonio, and additional Texas locations, while extending coverage into Arkansas, Oklahoma, Louisiana, Ohio, and Illinois markets. The business focuses exclusively on transport refrigeration systems, .
The company distinguishes itself through a direct partnership with Carrier Transicold, one of the leading manufacturers of refrigerated trailer refrigeration units. This authorization enables factory-trained technicians to perform warranty repairs and install the full line of Transicold refrigeration equipment. W&B Service Co operates a mobile service fleet that dispatches technicians directly to client locations, minimizing downtime for refrigerated trucks and trailers. The company maintains an inventory of genuine OEM parts across all service centers, supporting same-day parts availability for common repairs. Additionally, the business offers telematics integration for remote temperature monitoring and fleet management.
Reviewer accounts highlight specific technicians who resolved client challenges. Luis Alvarez described Technician Rick Winter troubleshooting a non-functional light bar by systematically checking wiring and fuses until identifying the fault. MDN Freight Repairs noted Technician Fernando completed a job in four hours that was originally estimated at six to seven hours, enabling timely delivery. Keith Basgall recounted the Duncanville location accommodating a repair despite arriving near closing time, allowing him to make his delivery window despite being stationed three hours away. These narratives illustrate the company's capacity for flexible scheduling and technical problem-solving.
What Customers Say
All eight published reviews carry five-star ratings, with clients frequently naming specific team members. Four reviewers specifically mention same-day or expedited service. Common praise themes include technical diagnostic skill, friendly office staff, and timely completion.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| WednesdayToday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Trailer Refrigeration Repair
Factory-authorized service for Carrier Transicold trailer refrigeration units, including diagnostics and component replacement.
APU Service
Auxiliary Power Unit maintenance and repair, with reviewers specifically praising APU mechanic Roy at the Duncanville location.
Mobile Service
On-site repair services dispatched to client locations, reducing trailer downtime during service calls.
Trailer Repair
Trailer body and structural repairs, including door and seal maintenance.
Telematics Integration
Installation and configuration of temperature monitoring and fleet tracking systems.
Refrigeration Parts
Genuine OEM parts inventory for trailer refrigeration systems, available for same-day purchase.
Hercules Van Bodies
Sales and service for Hercules brand refrigerated van bodies.