Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAmerican Refrigeration Supplies Inc (ARS) has operated as a premier HVAC and refrigeration wholesale distributor since 1940, accumulating over eight decades of industry expertise across the Southwest and beyond. Founded in Phoenix, Arizona, the company has expanded to 33 branch locations spanning Arizona, California, Nevada, New Mexico, Texas, Utah, and Virginia. With a 4.6-star rating drawn from 56 verified customer reviews, ARS serves a network of licensed contractors, certified technicians, and qualified service professionals rather than residential homeowners directly. The El Paso location at 2632 E Chambers St. provides the regional hub for West Texas contractors seeking commercial and residential HVAC components. Operating hours run Monday through Friday from 7 AM to 5 PM, with the warehouse maintaining inventory levels that support same-day job-site deliveries for registered contractors with open accounts.
What distinguishes ARS from typical supply houses is its extensive product depth and manufacturer partnerships across multiple categories: HVAC systems, refrigeration equipment, controls, filtration, food service supplies, and professional-grade tools. Themission statement emphasizes fair pricing combined with in-stock availability, a practical differentiator when contractors face time-sensitive installations. The company's online catalog allows qualifying professionals to browse complete product lines before visiting a branch. Staff members including Arturo, Hector, Adrian, and Anthony regularly receive recognition for technical product knowledge and rapid part location, suggesting the company invests in ongoing training for counter sales personnel. ARS also maintains industry career pathways, advertising life-long employment opportunities in a sector projecting steady ten-year growth.
Customer testimonials reveal consistent service patterns. One review recounts Hector locating two specific motors for a commercial job when standard suppliers came up empty. Another describes Arturo providing immediate product identification during an urgent situation. Patricia Garcia's review notes that Hector Macias earned not only her business but referrals to family and friends, a relationship dynamic suggesting the El Paso branch functions as a neighborhood resource for contracting professionals who value repeatability. The staff's combination of technical fluency and attitude draws explicit praise across eight reviews, with terms like "knowledgeable," "quick," and "efficient" recurring throughout the feedback. These interactions suggest ARS functions less as a transactional parts counter and more as a technical partner for contractors managing complex installation scenarios.
All eight sampled reviews award 5-star ratings, with four explicitly mentioning staff members by name (Arturo, Hector, Adrian, Anthony). Emergency or urgent scenarios appear in two reviews citing immediate product location and same-day assistance. No critical feedback appears in the sampled dataset, though the broader 56-review aggregate may contain varied sentiment patterns.
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Full system units, replacement parts, and accessories for residential and commercial heating, ventilation, and air conditioning applications.
Commercial and residential refrigeration components, compressors, and cold-chain equipment for walk-in units and display cases.
Thermostats, sensors, electrical controls, and precision components for system integration and retrofit applications.
Air filters, filtration media, and indoor air quality components appropriate for residential and commercial applications.
Commercial kitchen refrigeration, display units, and food preservation equipment for restaurant and retail environments.
HVAC-specific diagnostic tools, measurement instruments, and installation equipment for licensed technicians.
Digital browsing platform allowing contractors to research specifications and availability before visiting a branch.
Net-terms billing, dedicated pricing tiers, and job-site delivery coordination for registered business accounts.